For the floor
Run the day
The tools your front desk lives in between clients.
Front Desk UtilitiesDeclined autopays, missing deposits, shift notes, and feedback — the tools your front desk lives in.9 guides →Clipboard / Wait ListWaitlists for openings and interest lists for launches and promos, with every call logged.1 guide →ClientsThe client directory and Client 360 profile — search by name, email, or phone.2 guides →
For growth
Grow the business
From first inquiry to booked-and-returning client.
For decisions
Know your numbers
What each metric means and where it comes from.
For admins
Set things up
Access, integrations, and the emails salon360 sends.
What's new
All Patch Notes →November 5, 2026 releaseThe Sales Dashboard can now show Revenue, what was sold, beside Collections, money taken in, for every salon, and Monthly Salon Metrics c…October 27, 2026 releaseSalons that share advertising now show together on the marketing pages, Marketing Health says when a marketing source isn't connected or…October 23, 2026 releaseLead alerts can now reach the salon's own inbox, the Corporate Dashboard is every corporate team member's home page, and memberships dele…
The fine print, up front
Definitions you can hold us to
Every number in salon360 has one published definition, used identically on every dashboard and report. When a definition changes, the change is dated in Patch Notes.
- Member
- An active or suspended membership — notice given still counts until it's up.
- Utilization
- Appointment hours ÷ scheduled hours, per stylist who worked.
- Converted
- A lead who completed a visit — booked isn't converted yet.
- Rebooking
- Visits with the next appointment booked on or before visit day.
- Retention
- Clients who return to the same stylist within the maturity window.
- Visit
- An appointment the client actually attended — not just booked.