Overview
The on-demand reports available to corporate and salon leadership, and where to find them.
Corporate Reports
The Corporate Reports area — cross-location reports for corporate and admin users.
Draft Reports
The Draft Reports area — the internal report library for authorized users, generated inline from a card grid.
Salon Reports
The Salon Reports area — sales, staff performance, member, and legacy roll-up reports for your own locations, grouped into sections and open to anyone with reporting access as well as corporate and admin users.
Roll Up Sales
Adjusted sales by location for a date range — the locked, reconciled figure other reports tie back to.
Weekly PE Summary
A date range (up to a year) vs. the same calendar dates a year earlier, by franchise system and by day — with budgets and an Excel download.
Systemwide Data
The Systemwide Data report in Salon Reports and the Legacy version still under Draft validation.
Cross-Center Redemptions
Per-center CCR netting — Ins, Outs, gross difference, royalty and NAF deductions, and the net difference owed.
Call Log
Each day's outreach call lists, who was contacted, and every call, text and email your staff logged, for one location.
Franchise CCR
Cross-Center Redemption detail for a single location over a date range.
Corporate CCR Report
The Corporate CCR roll-up now runs as Cross-Center Redemptions in Corporate Reports.
Weekly Flash Leaderboard
One row per Lash Lounge salon for a date range with the Friday-flash measures, each ranked across the system.
Collections by Month
Each location's collections for every month of a year, with the year's total, for one franchise system at a time.
Package Performance
Package sales and counts by salon — plus a Detail view of every guest's package purchases.
Gift Card Palooza
The Holiday Gift Card Sales Challenge leaderboard for The Lash Lounge, with the sales that count, the sales the rules exclude, drawing entries and rank per location.
Revenue by Employee
The per-person sales report that counts everyone — front-desk sellers included.
Guest Retention by Location
Salon-wide Retention % by calendar month for The Lash Lounge, one row per location, with the counts behind each figure and a systemwide block.
Member Report
A cross-system, per-member view of membership at the start and end of a period, member services, current status, autopay schedule, and lifetime spend.
Franchisee Prospects
The franchise-referral mailing list — marketing-opted-in guests who spent in the window.
Goals Report Card
How each month finished against the targets you set for it in Salon goals — one row per month, for The Lash Lounge, Bishops Cuts / Color and Frenchies.
Budget vs Actual
How each salon's sales compare with the budget set for it — a Budget view, an Actual view, and a year-to-date comparison ranked by who is furthest behind.
Monthly Salon Metrics
One salon's year at a glance — revenue split into membership, non-member service and retail, members, full sets, visitors and productivity, expandable from quarter to month to day.
Gift Card Report
Per-salon gift card revenue against total collections, with an interactive item, member and date breakdown.
Lifetime Value of Member
Every client's lifetime with the salon — visits, first and last service, membership status and lifetime service spend — rolled up into member vs. non-member lifetime value, first-visit cohorts and a per-salon table.
Salon Performance by Marketing Partner
One month of marketing performance per location — lead forms, calls, Meta and Google spend, cost per lead, first-time visits, attributed visits, collections and 90-day ROAS — grouped by marketing partner and region, with an Excel export.
Legacy Reports
Legacy Reports is the Legacy section of Salon Reports, for The Lash Lounge.
Sales Reports
Sales Reports is the Sales section of Salon Reports.
Franchise Performance
How to read the Franchise Performance dashboard — choosing a reporting date, what the comparisons mean, and how collections are counted.
Marketing Leads
Review and export lead inquiries across marketing-enabled franchise systems and locations.