The Member Report's member-service counts now show real numbers
· One min read
Both Member Services columns on the Member Report have shown 0 for every member since launch. Nothing you did caused this, and no other report was affected. They now show real counts.
What changed
- Member Services Completed counts qualifying member services the member has had at this location, going back over their full history here.
- Member Services Scheduled counts qualifying member services on the books where the booking system can identify them in advance.
- Neither column follows the date range you pick at the top of the report — the date range still governs who appears on the report, plus the Membership at Time and New Member columns.
- The Lash Lounge services are now identified by the point-of-sale's refill service category, instead of matching on the service name. Add-ons that happened to have "refill" in their name no longer count, and refill services with a different name now do.
Why it matters
For The Lash Lounge, sort by Member Services Scheduled to surface members with nothing qualifying booked — a natural follow-up list.
See the full column reference in the Member Report docs.