September 10, 2026 release

Staff records get a single Name field, with the booking-system name kept read-only for reference. For corporate teams, Cross-Center & Ownership (owner groups) moves into Franchise Management so corporate admins can map franchisees themselves, Franchise Performance separates franchisee names from salon names with a new Location column and gains a Rank switch so leaderboards rank locations or franchisees, never a mix, and Frenchies' salon-wide Utilization and Service Revenue Per Hour now match Zenoti's Business-KPI report. Nothing needs to be turned on.

What's in this release

For salons

• One Name field for staff. Add Staff and Edit Staff now have a single Name box, which is how the person appears everywhere in DART; the name from your booking system is shown read-only beneath it, as Name in booking system, when it differs (changing Name never renames the person in your booking system). The staff list, and the confirmation prompts when you remove a staff member or send a password reset, use that name instead of the raw point-of-sale label, so entries like "Michael J. | Owner" read as "Michael J.". Corporate staff forms already used one Name field; the platform-admin user form now asks for Name first, with an optional Display name. See Managing users.

For corporate teams

• Frenchies: salon-wide Utilization and Service Revenue Per Hour now match Zenoti's Business-KPI report. On the Average Sales report and the Average Stylist Sales section, the salon row's Utilization counts service providers only (front-desk, manager and owner schedules no longer dilute it), and $ Service Revenue Per Hour divides the salon's service revenue by the providers' hands-on hours, the way Zenoti reports it. Per-employee rows are unchanged. Other franchise systems are unaffected. See Utilization.
• Owner groups now managed by corporate admins. Cross-Center & Ownership has moved from the platform-admin Admin Tools to Settings → Corporate Settings → Franchise Management → Cross-Center & Ownership, so corporate admins can map which salons each franchisee owns — the grouping behind the owner rows on Franchise Performance and Budget vs Actual — without a platform admin. The tool follows the page's Franchise system selector; the Brands table now shows each salon's name with the brand id underneath, and group chips show salon names instead of ids; the Admin Tools card and old bookmarks forward to the new location. See Ownership Groups and Franchise Management.
• Franchise Performance: Location column. The franchisee table now keeps owner names and salon names apart: the Franchisee column names people only (a salon not yet in an owner group shows its contact name), and a new Location column carries the salon name, or the location count for an owner group. The CSV export gains the same column. The page's date, scope and basis controls now dock flush under the header when you scroll. See Franchise Performance.
• Franchise Performance: rank locations or franchisees, never both. A Rank switch above the leaderboards (and on the table) chooses the grain. Locations ranks every salon on its own — the salon name leads and its franchisee is the caption — so top and bottom salon are one list. Franchisees ranks one row per owner — a franchisee owning several salons sums them, one owning a single salon is a one-location row — so a salon never competes as if it were a franchisee; only salons with no owner on record are left out (and counted). The CSV export carries the grain. See Franchise Performance.