October 21, 2026 release

This release adds two reports for platform staff under Draft Reports, both for The Lash Lounge: the Gift Card Palooza leaderboard for the Holiday Gift Card Sales Challenge, and Guest Retention by Location, which shows month by month how well each location keeps its guests. Zenoti salons can add someone who is set up at another salon in the point of sale system. Three fixes: Marketing Health shows Google-only locations, the Goals per-day amount counts only the days still to come, and Sales by weekday at Zenoti salons counts stylists working away from their home salon.

What's in this release

For salon admins

• User Management → Add staff (Zenoti salons): a new Find someone by email box above the list. Zenoti keeps each person at one home salon, so an owner with several salons, or a stylist who works at more than one, could not be added anywhere else before. Enter their work email, click Find, pick the match, set their permissions for this salon, and it appears in their salon picker on their next sign-in. Someone already in the app at another salon is marked as such. Corporate users get the whole franchise in the list instead, with a Home salon column and a search box. See User Management.

For platform admins

• Gift Card Palooza (Reports → Draft Reports) is the leaderboard for The Lash Lounge Holiday Gift Card Sales Challenge. One row per open location for the dates you pick (a closed location appears only for a range it sold gift cards in), opening on November 15 – December 31: Gift Cards Sold (what guests paid), Cash / Card (the part paid in cash or by card), Same-Day Use and Own-Account Use (the dollars the contest rules exclude: cards used the same day they were bought, and cards the buyer spent on their own package or account), Contest Sales, Entries (one at $2,000, plus one for every full $1,000 above) and Rank, with tiles for system Contest Sales, qualifying locations and entries, and a CSV download. The Gift Card Report is unchanged. See Gift Card Palooza.
• Guest Retention by Location (Reports → Draft Reports) shows how well each Lash Lounge location keeps its guests, month by month: one row per location with Existing Guests, Existing Returned, New Guests and New Returned for every calendar month in the range, a totals line, and a Systemwide block with Retention %, Lost and Lost % for existing guests, new guests and both. It uses the Salon Health Retention card's rule (any stylist, future bookings count), the Retention look-back box from Revenue by Employee, and lists the location's FBC and owner. CSV download included. See Guest Retention by Location.

Fixes

• Marketing Analytics → Marketing Health: a location with a Google Ads account but no Meta ad account now shows its Google results. It showed "No ad accounts connected yet" before, even though DART already had its Google Ads results. See Marketing Health.
• Sales Dashboard → Goals: the per-day amount still needed ("$1,115/day needed for 15 days") now counts only the days after today. Today's sales are already in the amount sold, so counting today as a day still to come made the figure read low, most of all late in the day. The same applies to /day needed on the Total Visits tile. See Sales Dashboard.
• Sales Dashboard → Sales by weekday (Zenoti salons): the 26-week average now counts every stylist who worked at the salon, including a stylist whose home salon in Zenoti is a different location. Days worked away from home were left out before, which read low at salons that share stylists. The daily, monthly and day-of-month sales cards, Average Sales and the reports were never affected.
• Salon Performance by Marketing Partner (Reports → Corporate Reports → Marketing): a location whose Meta or Google Ads account has since been closed or put on hold by the ad platform now shows the spend it had in the months it was advertising, on FB Spend / Google Spend, Total Spend, Blended CPL and ROAS (90d). Those months showed a dash before, which made the location's ROAS read far too high. See Salon Performance by Marketing Partner.