October 23, 2026 release

Lead alerts can now reach the salon's own inbox, the Corporate Dashboard is every corporate team member's home page, and memberships deleted in the point of sale count as cancelled, so member counts and the Member Report no longer carry them.

What's in this release

For salons

• Marketing partner emails can't be added as staff. In Settings → Salon Settings → Staff, adding someone, or changing a staff member's email, to an email that is a marketing partner's login now stops with a message naming the partner. A marketing partner's login shows only Marketing Analytics for that partner's salons, and a staff login on the same email would cut off that access. Use the person's own email, or ask your corporate office. Adding a user

For corporate teams

• Lead alerts to the salon's email. Corporate can now send new-lead and online booking emails, and the follow-up reminders for a lead left untouched, to a salon's business email, not only to staff who turned on New Lead Notifications. Open the salon in Corporate Settings → Franchise Management → Salon Settings and tick Email new leads to the salon's business email under Lead Alerts. Salon Settings
• Corporate Dashboard is now every corporate team member's home page, not only corporate admins'. Corporate staff land on it when they sign in and see the franchise systems they are assigned to. Choose a salon in the salon switcher to work in that salon. Franchise Performance

Fixes

• Memberships deleted in the point of sale now count as cancelled. A membership deleted in MINDBODY, rather than cancelled, used to stay on your member lists as if it were still running. It now ends on the day it was deleted. Member counts can read lower than before, and those members show as Terminated on the Member Report, on the Sales Dashboard and in Systemwide Data. Members
• Lead matching ignores deleted guest records. When a lead is matched to a guest by phone or email, guest records deleted in MINDBODY no longer take part. A lead that used to match a deleted duplicate, or that could not be matched because several deleted records shared the same number, can now match the live guest, so conversions and attribution can move in either direction.
• Member Report runs faster for large selections. No figures change.
• Systemwide Data keeps its column headings in view while you scroll the table.

Hotfix, October 24, 2026

• Lead alerts from Facebook and Instagram lead ads follow the same rules as website forms. You get an alert for a new inquiry that arrives within an hour of being sent. Guests who are already booking with you don't trigger one, so a regular who fills in a lead ad no longer shows up in your inbox as a new lead. The lead still appears in the Lead Manager. See Email notifications.
• Systemwide Data (Reports → Salon Reports → Sales, and Systemwide (Legacy) in Draft Reports): Autopays Remaining now shows the membership autopays still to run for the rest of this month, from tomorrow through month end, the same figure as the Sales Dashboard's Autopays Remaining tile. It counted only from today to the end of the dates picked, so with the usual month-to-date dates it showed little more than today's autopays. Autopays that ran early are no longer counted twice, and the column was renamed from Autopay Remaining to match the dashboard. Systemwide Data
• Signing in when one of your salons has closed: you sign in as usual and see your open salons. Staff with access to several salons could not sign in at all once one of those salons closed, and saw "User not found".