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Call Log and Member Report now follow your system and location selections

· 2 min read
salon360 Team

Call Log is no longer an all-salons report, and Member Report is no longer limited to one location. Both reports now let you select multiple franchise systems and locations from the choices available to your account.

Call Log follows your scope​

Use Franchise Systems and Locations to choose which contact attempts belong in Call Log. All means all locations available to you, and the selection applies consistently to the summary tiles, staff, queue and channel breakdowns, detail rows, and export.

The selectors only show systems and locations your account can use, and the report only ever returns data for locations you have access to.

Member Report works across membership systems​

The report formerly called ATX Member Refill Report is now Member Report. Select multiple membership-enabled systems and locations to review The Lash Lounge and Frenchies memberships together. Bishops does not offer memberships and is excluded.

The service columns now use the name Member Services because each booking system identifies membership activity differently:

  • For The Lash Lounge, Completed and Scheduled use qualifying refill-category services.
  • For Frenchies, Completed counts services redeemed with a membership credit. Scheduled shows — because credit redemption is known only after the service occurs.

An em dash means a value is unavailable, not zero. Captions and warnings on the report identify partial metric coverage so combined results are not misleading. Members remain separate per membership and location rather than being combined across salons.

See Member Report for complete guidance.