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Every lead now shows its true marketing source — and stays one complete record

· 2 min read
salon360 Team

Every lead is now labelled with the real marketing channel that brought them in — Google Paid Search, Google Business Profile, Facebook / Instagram, and more — instead of a generic "web form." And when the same person reaches out more than once, we keep them as one complete lead instead of scattered half-records.

The real source, at a glance​

Before, a website lead just read Form Fill — whether they came from a paid Google ad, your free Google Business listing, or somewhere else entirely. Now the board (and the new-lead email) name the actual channel:

  • Google Paid Search — a click on a Google ad
  • Google Business Profile — your free Google listing and maps
  • Facebook / Instagram — Meta lead ads
  • Bing Ads, Direct / Website, and more

So you can tell at a glance which marketing is actually driving prospects — and which deserves more of your budget.

One complete record per person​

People rarely hand over everything the first time. Someone might submit a Facebook lead with just their email, then fill out a form a week later with their phone number. Now we:

  • Recognize them as the same person across every source — matched by phone or email, within your brand.
  • Keep their fullest details together — the phone from the second visit fills in what the first was missing, so your team always has a way to reach them.
  • Remember every email and phone they've ever given, so nothing a prospect shared gets lost.

Your front desk sees one clean, complete lead to work — not two half-filled cards for the same person.

Truer marketing reporting​

Because each lead now carries its real channel and the full path a person took to reach you — first touch, last touch, and everything between — your marketing reporting can answer the question that matters: which channel actually brought in the booking. The source behind every prospect is recorded accurately from the moment they arrive.

Nothing to set up​

This is on automatically for every brand with CRM enabled — your leads simply get clearer and more complete from here.